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Lee-Keng Ng


Lee-Keng Ng

Singapore Institute of Technology, Singapore

Biography

Lee-Keng Ng has five University Degrees (bachelor’s, master’s and doctorate) in subject areas such as Philosophy, Management Research and Business Administration from National University of Singapore, Nanyang Technological University as well as University of Western Australia. She has received a total of six teaching excellence awards at two educational intuitions. Prior to joining the academia, she was a Director at Singapore’s Institute of Technical Education. She has more than 20 years of work experience in diverse service roles and management positions, across sectors such as healthcare, hotel and education.

Abstract

Abstract : Soft (service) skills in Nursing Care: Training versus Reality